Popular Guides
Getting Started
Set up your shop, add products, and start selling in under 10 minutes.
Inventory Management
Add products, set buying and selling prices, and track stock levels.
Recording Sales
Use the POS to record transactions, apply discounts, and handle payments.
Managing Debts
Track what customers owe, send WhatsApp reminders, and record repayments.
Staff & Roles
Add employees, set permissions, and track attendance from your dashboard.
Reports & Analytics
Understand your sales trends, profit margins, and top-selling products.
Frequently Asked Questions
How do I reset my password?
Go to the login page and click "Forgot Password". Enter your email or phone number and follow the instructions sent to your device.
Why is my inventory count wrong?
Stock is automatically updated when you record sales. Manual adjustments can be made in the Inventory section. Check for unrecorded breakages or returns.
How do I add a new product?
Go to Inventory → Add Product. Enter the name, buying price, selling price, and initial stock quantity. You can also scan a barcode if your device supports it.
Can I use Soostori on multiple devices?
Yes. Your data syncs in real-time across all devices linked to your shop account. Multiple staff can also log in simultaneously.
How do I contact support?
You can reach us via the Contact page, by email at support@soostori.co.ke, or through the in-app chat. Our team responds within 24 hours.
Still need help?
Our support team is ready to assist you. Expect a response within 24 hours.